Privacy Policy
Welcome to KookyCraftables.com (the "Website"), a paper craft platform created, owned, and operated by Landis Productions, LLC (the "Company," "we," "us," or "our"). This privacy policy (the "Policy") describes how the Company collects, uses, and shares information about you when you use the Website and the services offered on the Website (the "Services"), including the purchase of digital products and memberships.
1. Collection of Information
We collect information about you in a number of ways when you use the Website and the Services.
Information you provide to us: We collect information that you provide to us directly, such as when you create an account, make a purchase, subscribe to our newsletter, or communicate with us. This information includes your name, postal address, phone number, and billing information necessary to complete a transaction.
Information we collect automatically: When you use the Website and the Services, we automatically collect certain information about your device and interactions. This includes your IP address, device type, browser type, operating system, pages you visit, links you click, and information related to your paid membership status and download activity within the Printables Club area.
Information we collect from third parties: We receive information about you from third parties necessary for business operations, such as transaction and payment confirmations from our payment processors, as well as sales and performance data from analytics providers like Google Analytics, YouTube Analytics, and Amazon Influencer/Affiliate programs.
2. Use of Information
We may use the information we collect about you for a number of purposes, including:
To provide and maintain the Website and the Services: This includes managing your Printables Club account access, processing and delivering your digital product downloads, and fulfilling orders for physical products.
To communicate with you: To send you newsletters, updates, promotions, and other marketing materials (from which you can unsubscribe at any time).
To personalize your experience: To provide you with recommendations for products and services and to ensure a smooth, tailored experience in the Printables Club member area.
To analyze and improve the Website and the Services: To understand traffic patterns, optimize content, and conduct research to improve the design and features of Kooky Craftables.
For legal and compliance purposes: To comply with legal and regulatory obligations, and to protect the rights and safety of ourselves and our users.
3. Sharing of Information
We will not share your email address or name with third parties for their independent marketing use. We may share other information we collect about you with third parties in the following circumstances:
With Third-Party Service Providers: We share the information necessary to complete key functions with service providers, including hosting, analytics, and customer service. This explicitly includes sharing transaction data and billing details with our payment processors, Stripe (Squarespace Payments) and PayPal, to authorize and complete your purchase. These providers are contractually obligated to protect your information.
In connection with a corporate transaction: We may share the information we collect in connection with a merger, acquisition, or sale of assets.
4. Your Rights and Choices
You have the following rights and choices regarding the information we collect and use:
Opting out of marketing communications: You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in such communications or by contacting us at david@landisproductions.com.
Accessing and correcting your information: You may access and correct your information by logging into your account on the Website or by contacting us at david@landisproductions.com.
Deleting your information: You may request that we delete your personal information by contacting us at david@landisproductions.com. We may need to retain certain information for legal and compliance purposes, or to prevent fraudulent activity.
Global Privacy Rights: We endeavor to provide users with data access, correction, and deletion rights where applicable and required by law (including principles found in the GDPR and CCPA).
5. Security and Data Protection
We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. We rely on our hosting and payment partners (Squarespace, Stripe, PayPal) to handle sensitive cardholder data in compliance with industry standards.
6. Cookies
Cookies are small pieces of data stored on your computer when you visit websites. We use cookies for the following essential purposes:
Analytics: We use Google Analytics to understand visitor behavior, which helps us improve the user experience and audience engagement.
Functionality: Cookies are used to manage your membership login status and ensure access to the Printables Club content.
Commerce: Cookies are used to enable secure payments through PayPal and Stripe, facilitating the checkout process and ensuring payment security.
By using our website, you consent to the use of cookies in accordance with this Policy. If you block or delete cookies, please note that it may impact your ability to use certain features of our website (including logging into your member area or completing a purchase).
7. Changes to the Policy
We may update this Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review the Policy periodically for the latest information on our privacy practices.
8. Contact Us
If you have any questions or concerns about this Policy or our privacy practices, please contact us at david@landisproductions.com.